What is a ChatBot anyway?
Messenger bots or chatbots can do customer service, sales, take payments, quotes or estimates, the possibilities are almost endless!
ChatBots are not the next Fad… they are the future and it’s here!
- Your customers and prospects USE and WANT them. As consumers we want answers now, and research says 40% of consumers don’t care where they get their information from. Human or robot, it doesn’t matter, so long as they get the help they need.Just Think about it, how do you prefer to talk to people in the office, to friends and family… yes you guessed it, it’s via a chat bot (from messenger, whatsapp, slack etc). WHY would you think that your customers are different?
- The Open and Opt in Rates are AMAZING! Email open and engagement rates are falling while open rates are as high as 90% in messenger, and using them for webinars means more people sign up… and more importantly show up. BUT Bots are also a perfect way to increase your email open rates.
- With Chatbots starting to take payments you can make sales in the channel = less friction = more sales. Between 2015 and 2016, Ecommerce purchases through WeChat more than doubled.
Stats that matter
Gartner says that by 2020 we will have more conversations with bots than with our partners!
The wonderful thing about Bots is they suit any size business
Our Bots help our customers with the following
Build Your First Bot
Here is a free download with some great tips for building your own Bot and some ChatBots which may inspire you! Feel free to contact me if you need to brainstorm any ideas you have.
I want to try a Chatbot
Want to see a Messenger ChatBot in action?
We have built live demo bots for different industries.
Choose one to try.
I want a ChatBot for my business
We provide custom bot solutions for your business. Do you have an idea for your own bot?
Contact us today to see how we can help.